Broker
Brokers pushing insurers for increased regional presence
The majority of brokers want to work with insurers that maintain a strong regional presence, according to Aviva’s latest broker barometer.
Insurance AI chatbot launched, powered by unrivalled journalism, research and data
Insurance Post is pleased to announce the launch of Insurance Pulse, a UK insurance AI chatbot, powered by unrivalled journalism, research and data.
Throwback Thursday: NU goes west & D&G’s PC deal
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Norwich Union went west and Domestic & General branched out into computers.
Two-thirds of commercial properties underinsured
Underinsurance is shifting from a background industry concern to an issue that is directly affecting claims outcomes, according to Aviva’s latest Broker Barometer research.
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
John Lewis becomes FCA-authorised broker
John Lewis Money has become a Financial Conduct Authority-authorised insurance broker.
GIN’s Smith on the courage to have imperfect conversations
Becs Smith, communications and social media lead at the Gender Inclusion Network, addresses the importance of voice, visibility and ensuring the stories of women working in insurance are told.
Intact steps up ‘aggressive’ SME market push
Intact Insurance is pursuing a more aggressive strategy in expanding its SME broking footprint, sources have told Insurance Post.
Sign up to attend the Underwriting Club property meeting
Property underwriting is facing sustained pressure as loss volatility, claims inflation and emerging risks collide with a softening market and increased competition.
Insurance must design careers around women’s lives
Life events like maternity and menopause still derail women’s careers, which Beth Whelan, chief data and strategy officer at broker Reassured, points out exposes structural flaws an insurance sector fighting a talent war can no longer ignore.
British Insurance Awards 2026 deadline extended
For those of you rushing to put the finishing touches to your 2026 British Insurance Awards entry.
Q&A: Ashleigh Gwilliam, nCino
Ashleigh Gwilliam, director of insurance at nCino, talks to Insurance Post about life post-acquisition, soft market dynamics, and what the firm has planned for 2026.
Why the FCA’s fair value rules need a rethink
Four years after their introduction, Branko Bjelobaba is principal of Branko Ltd, observes the Financial Conduct Authority’s fair value rules remain costly, unclear, and ineffective offering consumers little real insight into whether general insurance…
Sign up for Claims Club to hear from London Fire Brigade and others
Fire risk in residential and mixed-use buildings is evolving in ways that are not always fully captured by data, models or regulation.
Phil Bayles confirmed as Everywhen’s broking CEO
Phil Bayles has been named as Everywhen’s general insurance broking CEO, after having served as chief commercial officer since 2021.
Q&A: Greg Ferguson, Bridge Specialty
Greg Ferguson, Bridge Specialty International’s new CEO of international distribution, reveals how he intends to accelerate the growth of the business outside the US.
Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of…
Broker share prices tumble after ChatGPT insurance apps go live
Several broker share prices have fallen following OpenAI’s approval of apps offering personalised home insurance quotes for ChatGPT users.
Five cyber claims trends to watch in 2026
Brokers and lawyers have highlighted several key trends to watch out for in relation to cyber claims, speaking at an event held by law firm Stewarts last week.
Industry must break ‘reactionary dynamic’ with SME market
Current approaches to SME insurance are too reactive and cyclical, and are contributing to underinsurance, according to Markel UK managing director Lee Mooney.
FCA hits Markerstudy with growth restrictions
The Financial Conduct Authority and Markerstudy have agreed a cap on customer numbers for the insurance group while concerns raised by the regulator are addressed.